IPSA Cleansing Cream EX cream cleanser tube, 150g
Supporting role for Dryness
What makes this different

This is the most old-fashioned member of IPSA's cleansing wardrobe — a true cold-cream-style massage cleanser that dissolves makeup through gentle, gliding contact rather than surfactant action. The fatty-alcohol-rich emulsion gives it a velvety, protective slip that pampers dry skin in a way foams and even oils cannot.

IPSA

IPSA Cleansing Cream EX Review

Cold-Cream Comfort Cleanse Cleansers cream j beauty Paraben free Not cruelty free

A genuinely comforting cold-cream-style cleanser that pampers dry, tight-feeling skin through a slow, velvety massage rather than a brisk foam. It dissolves makeup well and leaves skin soft instead of stripped. The two real catches are a pair of fragrant essential oils — lavender and orange — that rule it out for sensitive skin, and a department-store price that the modest formula does not quite earn.

Price $40.00 5.3 oz / 150g
Shopper rating 4.2 ★★★★★ 230 reviews
Best for drynormal
Buy at Amazon ♥
Verdicts

How well it fits each concern

This review leans on the documented INCI list, the well-understood behavior of emulsion cleansers, and a few hundred importer and enthusiast reviews rather than a deep independent dataset, since IPSA sells mainly through Japanese channels. Because dry skin so often overlaps with sensitivity, how the stacked lavender and orange oils behave across reactive users is the least-characterized part of the picture, making a patch test the sensible precaution.

One verdict per concern. Open a row for the reasoning; the receipt has every source.

The scaleRecommendedGoodSupportingEarly evidenceNot for thisAvoidhow it works

Supporting rolefor DrynessRinse-off cream: Mineral Oil gets seconds of contact, so this supports a routine for dryness rather than treating it.Receipt§ 347.50 Labeling of skin protectant drug products (indications for § 347.10 actives, incl. mineral oil) (opened Jul 27, 2026) · concentration not declared; studied range 1–100% · row checked Jul 27, 2026 · rule R6, same reading on 2,083 products · open the receipt

The case for it

  1. Mineral Oil + Triethylhexanoin is an approved or monograph active for this concern.
  2. It is in a rinse-off product, so it gets seconds of contact rather than the leave-on exposure the evidence assumes.
  3. The formula carries no trigger this concern is sensitive to, with the cautions noted.

Limited evidenceStandard tolerabilityNo reviews read yet

Cautions: fragrance.

What would change this: The same active in a leave-on form would be judged on its evidence rather than its contact time.

Same rule for everyone. “Supporting role” is the verdict on 7,796 of 45,446 concern verdicts across the catalog; rule R6 decided 2,083 of them. Unchanged since September 5, 2026, engine 5.2.0.

Brand or formulator? Disclose a concentration or correct a fact →

The full receipt: rule, row, sources, dates →All dryness products →

Also listed for Dehydration and Dullness — the actives here (Mineral Oil, Emulsifiers, Chamomile Extract, Fatty Alcohols) are in our research queue for those concerns; there is no verdict until their evidence rows are written. That is a gap in our table, not a mark against the product.

Does the jobDoes what a cleanser is for: surfactant mildness, rinses clean without stripping. Not measured from the label: pH match to skin.

A verdict is Dermington’s assessment of how well a product’s ingredients fit a concern — never a claim about what the product treats. Evidence dots and collected reviews sit beside it and are never blended in. Rules 0.5.1 · evidence table ev-2026.10-r231 · engine 5.2.0 · how we decide · this product’s receipt

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Assessment

Pros & cons

What it does well 6

  • Cushiony cold-cream massage that never strips dry skin
  • Mineral oil and esters dissolve makeup gently and effectively
  • Fatty alcohols give a velvety, protective slip
  • Emulsifies and rinses with water, no tissuing required
  • Soft, comfortable finish ideal for winter or parched skin
  • A pampering ritual that makes cleansing feel restorative

Where it falls short 5

  • Contains both lavender and orange oils, doubling fragrance allergens
  • Too rich and heavy for oily skin
  • Not a match for reactive or sensitized skin
  • Premium import price for a basic cream cleanser
  • May need a second cleanse for heavy or waterproof makeup
Review

The full review

Before foaming cleansers and cleansing oils took over bathroom shelves, there was cold cream: a thick, emollient cream you massaged into the skin to lift the day off, then wiped or rinsed away. It is one of the oldest cleansing formats there is, and IPSA's Cleansing Cream EX is a thoughtful modern revival of it. In a brand built around diagnosing exactly what your skin needs, this is the cleanser the counter steers toward dryness — the one designed not to strip, not to foam, not to rush, but to glide. If your idea of taking your makeup off is a slow, cushiony massage rather than a splash and a scrub, this is speaking your language.

The formula is a water-and-oil emulsion at heart. Water leads, but mineral oil and triethylhexanoin sit high, suspended in the cream as the makeup-dissolving core. As you massage it over the skin, those emollients grip foundation, sunscreen, and grime and loosen them through gentle contact — the cold-cream principle, where dissolution does the work that surfactants do in a foam. A pair of emulsifiers gives the cream its rich, opaque body and, crucially, lets it emulsify and rinse with water rather than demanding to be tissued off entirely. Stearyl and behenyl alcohols, the fatty alcohols that thicken it, add a velvety slip that is the whole tactile appeal: the cream feels protective and cushioning while you work, and dry skin in particular responds to that.

In use, it is a small luxury. An almond-sized amount warms between the fingers, spreads thick and gliding, and makeup visibly dissolves into it over a minute or so of unhurried massage. There is no tightness, no squeak, no sense of having scraped the skin clean — just a soft, comfortable finish once you rinse. For parched winter skin, or for anyone whose face feels stripped after a foaming wash, that comfort is the entire point, and the Cream EX delivers it convincingly. It is the kind of step that turns a chore into a few minutes of genuine wind-down. The packaging is humble — a plain squeeze tube rather than the lacquered jars IPSA gives its lotions — but it dispenses the thick cream cleanly and travels without fuss, which matters more than shelf glamour for something you reach for half-asleep every night.

The formula's honest weakness is its fragrance. IPSA has included not one but two fragrant essential oils here — lavender and orange — which together produce a soft floral-citrus aroma that is pleasant during the massage and gone after rinsing. For most people on a rinse-off product, that is a non-issue and even part of the pleasure. But lavender oil brings linalool and orange oil brings limonene, both recognized fragrance allergens, and stacking the two in a cleanser aimed at dry, often-compromised skin is a curious choice. Dry skin is frequently sensitive skin, and the very people most drawn to a comforting cream cleanse are the ones most likely to react to fragrant botanicals. It does not ruin the product, but it does narrow its audience and undercut what could have been a near-universal recommendation for dry skin.

There is also the question of who this is not for. Oily skin can use the Cream EX, but it will rarely love it — the richness that pampers dry skin can feel heavy and under-cleansing on a sebum-prone face, which is better served by IPSA's lighter oil or foam. And while the cream rinses reasonably clean, anyone wearing heavy or waterproof makeup may want a light second cleanse to be sure. As a single comforting step for normal makeup on dry skin, though, it stands on its own.

Value follows the now-familiar IPSA pattern. At around forty dollars for 150 grams, you are paying a clear department-store-and-import premium for a cream cleanser whose ingredients — mineral oil, emulsifiers, fatty alcohols, a little chamomile — are perfectly competent but not remotely rare. The velvety texture and the ritual are real, and they are what you are buying, but there are excellent cream and balm cleansers at half the price that comfort dry skin just as well. The math works only if the specific feel and the brand experience matter to you.

Weighed up, the Cleansing Cream EX is a lovely, pampering cleanse with one self-inflicted flaw. If your skin is dry or normal, you find foams too harsh, and you enjoy a slow massage cleanse, it is easy to recommend — provided fragrant oils do not trouble you. If your skin is oily, reactive, or fragrance-averse, or if you simply want the most cleansing power per dollar, this is not the one. It is, in the end, exactly what its place in IPSA's lineup suggests: the comfort cleanse, best for the skin and the mood that wants comfort above all.

The science

This is a classic emulsion (cold-cream-type) cleanser: an oil phase of mineral oil and triethylhexanoin dispersed in water and stabilized by emulsifiers (glyceryl stearate SE, PEG-60 glyceryl isostearate) and fatty-alcohol/carbomer thickeners. Cleansing proceeds by dissolution and emulsification rather than surfactant micellar stripping, which is why this format consistently disturbs the stratum corneum and skin-surface pH less than soap-based foams — the established basis for recommending cream and emulsion cleansers to dry and barrier-impaired skin. The fatty alcohols (stearyl, behenyl) and dimethicone contribute the emollient slip and a faint conditioning residue that leaves skin feeling soft post-rinse. The formula's evidence-based caveat is its fragrance load: it contains both lavender oil (a linalool source) and orange oil (a limonene source), and both linalool and limonene are well documented in the contact-dermatitis literature as common fragrance sensitizers, with limonene's oxidation products being particularly reactive. Chamomile and tocopherol add modest antioxidant and soothing character, but at their list positions they are supportive rather than active. The net picture is a gentle, comfort-oriented cleanse whose only real liability is the stacked fragrant-oil content.

The clinical view

Cream and emulsion cleansers of this kind are frequently recommended in clinical guidance for dry, mature, and barrier-compromised skin because they remove makeup and debris without the pH disruption and lipid stripping of soap-based foams. The comfort-first design here aligns with that thinking. The notable clinical reservation is the fragrance: dermatology resources consistently flag linalool and limonene — present via the lavender and orange oils — as among the more common fragrance contact allergens, which is significant because dry skin overlaps heavily with sensitivity. Patients with eczema, rosacea, or a known fragrance allergy are generally advised toward an unscented cream cleanser. For dry-but-tolerant skin without a fragrance sensitivity, an emulsion cleanser of this type is regarded as a gentle and appropriate choice.

Formula

Key ingredients

  1. Mineral Oil + Triethylhexanoin

    Suspended in a water-and-emulsifier cream base, these emollients are the makeup-dissolving core — they grip foundation and sunscreen as you massage the cream over the skin, the cold-cream principle that makes this a comforting, gliding cleanse rather than a foaming one.

    Regulator-recognised for Dryness · established mechanism
  2. Glyceryl Stearate SE + PEG-60 Glyceryl Isostearate

    The emulsifier pair gives the product its rich, opaque cream body and lets it emulsify and rinse with water rather than needing to be tissued off entirely, balancing the cushiony massage feel against a reasonably clean finish.

    Not yet assessed
  3. Stearyl + Behenyl Alcohol

    These fatty alcohols thicken and stabilize the cream while adding their own emollient slip, the reason the texture feels velvety and protective during the massage and leaves dry skin feeling cushioned rather than tight.

    Not yet assessed
  4. Chamomilla Recutita Flower Extract

    Chamomile is the soothing accent, included to keep the prolonged massage comfortable on drier, calmer skin; mid-list, it supports the gentle character rather than acting as a standalone treatment.

    Not yet assessed
Full ingredient list 23 ingredients ShowHide

Water, Mineral Oil, Butylene Glycol, Dimethicone, Triethylhexanoin, PEG-400, PEG-60 Glyceryl Isostearate, Glyceryl Stearate SE, Lavandula Angustifolia (Lavender) Oil, Tocopheryl Acetate, Di (Phytosteryl/Octyldodecyl) Lauroyl Glutamate, Sodium Methyl Cocoyl Taurate, Chamomilla Recutita (Matricaria) Flower Extract, Stearyl Alcohol, Behenyl Alcohol, Carbomer, Isododecane, Trisodium EDTA, Potassium Hydroxide, Citrus Aurantium Dulcis (Orange) Oil, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tocopherol, Phenoxyethanol

Safety & formulation facts

  • Pregnancy safe
  • Not fragrance free
  • Alcohol free
  • Not oil free
  • Not silicone free
  • Paraben free
  • Sulfate free
  • Not cruelty free
  • Not vegan
  • Not fungal-acne safe
Pore-clogging (comedogenic) Mineral Oil (low risk, rinse-off)
Potential irritants Lavandula Angustifolia (Lavender) OilCitrus Aurantium Dulcis (Orange) OilLinaloolLimonene
Common allergens Linalool (lavender oil)Limonene (orange oil)
Compatibility

Skin types & routine

Routine step cleanser
Time of day Night
Best season fall & winter
Finish non-greasy, velvety

Layering

Use first on dry skin, massage, then emulsify and rinse; follow with a gentle foam or gel cleanser if you want a deeper second cleanse, especially on oilier days.

When to expect results

Makeup and grime lift during the one- to two-minute massage and rinse away immediately; the benefit is comfort and a soft, never-stripped finish rather than a cumulative treatment effect.

Pairs well with hydrating tonerceramide moisturizerfacial oil

A routine built around it

Morning

  1. Water rinse or gentle cleanser
  2. Toner
  3. Serum
  4. Moisturizer
  5. Sunscreen

Night

  1. IPSA Cleansing Cream EXthis product
  2. Optional gentle foam
  3. Hydrating toner
  4. Treatment
  5. Moisturizer
Guidance

How to use it, and who it's for

How to use

At night, scoop an almond-sized amount onto dry skin, warm it briefly between dry fingers, and massage it over a dry face in slow circles for about a minute, letting it dissolve makeup and sunscreen — take your time, as the cream rewards an unhurried touch. Wet your fingertips and keep massaging so the cream emulsifies, then rinse thoroughly with lukewarm water. For heavy or waterproof makeup, follow with a gentle foam or gel cleanser. Finish with toner and a moisturizer suited to your skin while it is still slightly damp.

Is it worth the price?

At roughly forty dollars for 150 grams, the Cleansing Cream EX sits at a department-store-import price that its ingredient list — mineral oil, emulsifiers, fatty alcohols, a touch of chamomile — does not independently justify. What you pay for is the velvety texture and the pampering ritual rather than any standout active. A tube lasts two to three months of nightly use, keeping per-use cost moderate, and there is no larger size for better economy. Comparable cream and balm cleansers that comfort dry skin just as effectively are widely available at half the price, so the value here is really a question of whether the specific feel and the brand experience are worth the premium to you; on pure cost-effectiveness, it is an easy one to undercut.

Who should buy it

Buy it if your skin is dry or normal, foaming cleansers leave you feeling tight, and you enjoy a slow, cushiony massage cleanse that pampers rather than strips. It is especially welcome in winter or for skin that craves comfort, provided fragrant essential oils do not bother you.

Who should skip it

This is the wrong pick for oily skin, where the richness will feel heavy, or if it is reactive or fragrance-sensitive, since the combined lavender and orange oils stack two common allergens. Anyone seeking maximum cleansing value per dollar will also find gentler-priced cream cleansers that perform just as well.

Ready to try it?IPSA Cleansing Cream EX · $40.00 · 5.3 oz / 150g
Details

The product, in detail

Texture
A thick, opaque, velvety cream that warms and slips as you massage it, loosening into a softer emulsion as makeup dissolves into it.
Scent
A blended floral-citrus aroma from the lavender and orange oils, soft but clearly present during the massage, fading after rinsing.
Packaging
A squeeze tube with a flip cap, simple and practical for dispensing a thick cream onto the fingers.
How long it lasts
Roughly 2-3 months as a nightly cleanse, using an almond-sized amount each time.
Once opened
Use within 12 months · track your toss-by date →
Size
5.3 oz / 150g
Made in
Japan

What the first two weeks feel like

On the first use the cream feels luxuriously thick and gliding, makeup visibly dissolving into it over a minute of massage; the only thing to learn is that it rewards a slow, unhurried application rather than a quick scrub.

The story behind it

Why it exists

Built for IPSA counter customers whose diagnosis flagged dryness, the Cleansing Cream EX revives the cold-cream tradition: a cushiony cream you massage in to lift makeup and then emulsify away, designed for skin that finds foaming and even oil cleansers too brisk.

About IPSA Legacy Brand (20+ years)

IPSA, a 1986 Shiseido-owned brand, is built around in-store skin diagnosis and a four-part cleansing wardrobe. The Cleansing Cream EX reflects Shiseido's long expertise with emulsion cleansers, though independent English-language data on the specific SKU is limited by the line's mostly-Japanese distribution.

Brand founded 1986

Myth vs. reality

What people get wrong about it

MythCream cleansers do not really get skin clean.

RealityThe emulsifiers and ester oils here genuinely dissolve makeup and sunscreen and then rinse with water; a cream cleanse can be just as effective as a foam for removal, while leaving far more of the skin's comfort intact.

FAQ

Questions people ask

Is IPSA Cleansing Cream EX good for dry skin?

Yes — its rich, fatty-alcohol-stabilized cream and ester oils dissolve makeup through a gentle massage without surfactant stripping, leaving dry skin cushioned rather than tight. It is the most comforting member of IPSA's cleansing range for parched or winter skin.

Does it remove makeup on its own?

It dissolves most everyday makeup and sunscreen as you massage it in, then rinses with water. For heavy or waterproof products you may want a light foam afterward, but for normal makeup it works as a single comforting cleanse.

Can oily skin use the Cleansing Cream EX?

It can, but it is not the natural fit — the rich cream can feel heavy on oily skin, which will usually prefer IPSA's lighter cleansing oil or foam. Oily skin that does use it should follow with a water-based second cleanse.

Is the Cleansing Cream EX safe for sensitive skin?

The cream itself is gentle, but it contains both lavender and orange essential oils, contributing linalool and limonene. Genuinely sensitive or reactive skin should patch test or choose a fragrance-free cream cleanser instead.

How is it different from IPSA's cleansing oil?

The cream is a water-based emulsion you massage in for a cushiony, pampering cleanse, while the cleansing oil is a thin, fast ester oil that rinses ultra-clean. The cream suits dry skin and slow rituals; the oil suits oilier skin and speed.

Reviews

What shoppers tend to say

Recurring themes our editors read across retailer reviews — summaries in our words, not quotations, and not a substitute for a patch test.

Common praise

  • Cushiony, comforting massage cleanse for dry skin
  • Removes makeup without any stripped feeling
  • Velvety cream texture feels pampering

Common complaints

  • Two fragrant oils unwelcome for sensitive skin
  • Can feel too rich for oily skin
  • Premium price for a cream cleanser
Related conditions DrynessDehydrationDullness
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